This training course aims to give trainees knowledge and understanding in active listening skills. Active listening is a structured form of listening that improves mutual understanding and ensures clearer communication at work. This eLearning course allows trainees to view realistic scenes and be te...

This training course aims to give trainees knowledge and understanding in business attitude and allows trainees to view realistic scenes and be tested on their knowledge retention. This training course is designed to highlight effective attitudes that can be applied in the business environment. Thro...

Conducting performance appraisals is part of every manager�s job and can be an incredibly beneficial tool when carried out effectively. Unfortunately, not all performance appraisals are as successful as they could be, as they require a dedication of time and care, and rely upon your discretion and...

Disruptive people are a frustrating part of any workplace with the potential to negatively influence those around them. If left unchecked, the troublesome conduct of disruptive employees can greatly affect your organisation�s morale, performance, and productivity. This programme discusses the key ...

In this modern era, where everyone claims to be customer-focused, genuinely differentiating your organization from others can be a challenge. Customer Focus is developing a strong and enduring relationship across your whole organization with its customers, creating the best possible experience for t...

Employees can be one of the most valuable, if not the most valuable asset to any organisation. But hiring good employees can be tough. Therefore, its in your best interest to develop your employees. Meanwhile a lack of learning and development can create a decline in interest and lead to a loss of p...

This training course aims to give trainees knowledge and understanding in equality and diversity and allows trainees to view realistic scenes and be tested on their knowledge retention. Workplace diversity occurs in every organisation. Diversity occurs in many forms including race, gender, ethnic gr...

In our society, even leaders have to follow guidelines set by others. CEOs have to follow what shareholders, boards of directors, or the marketplace tells them. Billionaire company owners follow government rules and regulations. Elected government officials follow rules and regulations of the system...

Data Protection is increasingly important in the modern workforce, and vital to the success of all organisations around the globe. The General Data Protection Regulation or GDPR will ensure that all workplaces in the EU, UK and abroad practice the same level of care when collecting and processing pe...

Leadership plays a vital role in any organisation and can be a determining factor in how smoothly and successfully it runs. Poor leadership can lead to low staff morale, lack of synergy between staff, poor employee performance, poor financial results, and in extreme cases, lead to bankruptcy. On the...

This training course aims to give trainees knowledge and understanding in harassment free office and allows trainees to view realistic scenes and be tested on their knowledge retention. Workplace Harassment is an issue no organisation can afford to ignore. The consequences of workplace harassment ca...

This training course aims to give trainees knowledge and understanding in harassment free office and allows trainees to view realistic scenes and be tested on their knowledge retention. Managers hold the keys to recognising, preventing, and dealing with harassment. It is essential that managers take...

This training course aims to give trainees knowledge and understanding in how to run a successful meeting and allows trainees to view realistic scenes and be tested on their knowledge retention. Successful meetings produce results that enable organisations to progress and grow. Unless properly plann...

This training course aims to give trainees knowledge and understanding in leadership skills and allows trainees to view realistic scenes and be tested on their knowledge retention. This training course provides an understanding of leadership skills, the varying styles of leadership and leadership te...

Making decisions can be a stressful task, and the pressure to make the right choice is especially strong when the choice is not obvious. Leaders need to make numerous decisions every single day, from the routine ones made without much thought to the much deliberated over ones that can potentially in...

This training course aims to give trainees knowledge and understanding in managing change and allows trainees to view realistic scenes and be tested on their knowledge retention. Changes in the workplace are inevitable for organisations all over the world. Whether it's social, economic or technologi...

Negotiation is a part of our everyday lives. Most people think of negotiations as an opportunity to see what they can get from the other side whilst giving up the least from their side. And many people have beliefs that negotiations only occur between the organisation and external sources. The truth...

This training course aims to give trainees knowledge and understanding in performance and wellbeing for employees and allows trainees to view realistic scenes and be tested on their knowledge retention. Stress in the workplace is any form of mental, emotional and physical exhaustion caused by pressu...

This training course aims to give trainees knowledge and understanding in performance and wellbeing for managers and allows trainees to view realistic scenes and be tested on their knowledge retention. There is an array of factors that can accumulate stress and burnout in your workplace. Organisatio...

Sexual harassment remains a significant issue in British workplaces and throughout the world. To feel comfortable, safe and harassment free in the workplace is a basic human right that every worker deserves, and therefore addressing sexual harassment in your organisation is critical. Through educati...